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Mike Kleis has amassed 22 years of broad business experience in Strategy Development, Business Planning, Process Improvement,
Marketing, Sales & Distribution Management, as well as, Customer Service, Operations and Product Management. He has an extensive
background in building and leading cross-functional teams to bring strategies and business concepts to life. He crafted and re-engineered go-to-market strategies and distribution models for fledgling and stagnant business segments to deliver double-digit share
growth, while improving profitability and customer satisfaction.
Mike previously served as Director of Retail Replacement Business for Pella Corporation, a world-class manufacturer and marketer of high
quality windows and doors and leader in lean and six sigma manufacturing. In his role, Mike was responsible for the start up and on-going
operation of a new business segment providing turn-key window and door replacement solutions for homeowners. Under his direction,
new business processes were developed for lead generation, sales, order fulfillment and customer service culminating in Pella being
recognized as #1 in customer satisfaction by J.D. Power & Associates for the past 2 years. In addition, he pioneered the execution of
lean sigma practices in marketing and sales, at Pella, to generate improved advertising efficiency and year over year sales productivity gains. |
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